Shipping policy

Shipping policy

Shipping Policy
At Houslyn, we are dedicated to ensuring a seamless experience for our users, not only in the real estate marketplace but also in delivering valuable information and services to our community. This Shipping Policy outlines our commitment to providing timely and efficient delivery of relevant documents, contracts, and other materials necessary for your real estate transactions.

Document Delivery
Digital Documents: Most of our communications, including contracts, market insights, and property listings, are delivered electronically. Upon completion of a transaction or when requested, relevant documents will be sent directly to your registered email address. We strive to ensure that all documents are sent promptly and securely.

Physical Documents: For transactions that require physical documentation, such as official contracts or signed agreements, Houslyn will utilize trusted courier services to ensure that documents are delivered safely and efficiently. The estimated delivery time will be communicated to you upon the initiation of the delivery process.

Delivery Areas
Our services cover properties located in Montenegro, Serbia, and the broader Balkan region. As such, our document delivery services are available to users in these areas. We aim to reach our clients quickly and reliably, no matter their location within these regions.

Delivery Times
Digital Delivery: Most digital documents will be sent within 24 hours of your request or the completion of a transaction.
Physical Delivery: Delivery times for physical documents may vary depending on your location. Typically, you can expect delivery within 3-5 business days after dispatch.
Customer Support
If you have any questions regarding our shipping policy or if you need assistance with your documents, our dedicated customer support team is here to help. You can reach us via:

Email: [email protected]
Phone: +381 11 234 5678
Commitment to Transparency
At Houslyn, we prioritize transparency and customer satisfaction. We will keep you informed about the status of your document delivery and ensure that you receive timely updates throughout the process.

Thank you for choosing Houslyn as your trusted real estate partner. We look forward to assisting you with all your real estate needs!